Use Personal Productivity Tools - Microsoft Outlook 2016

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The skills and knowledge acquired in ICTICT107 Use Personal Productivity Tools are sufficient to be able to use the features and components of a range of personal productivity tools. It applies to individuals who perform routine tasks in the workplace and use a range of current technology based personal productivity tools, under direct supervision or with limited responsibility.

At the completion of this course you should be able to:

  • understand some of the more basic email concepts
  • start Microsoft Outlook and navigate its key features
  • create and send email messages
  • receive emails in your Inbox and then work with them
  • competently work with file and item attachments within email messages
  • use the search facilities to locate messages and other Outlook items
  • work with the Calendar feature
  • schedule appointments and events in your calendar
  • schedule meetings using Outlook
  • create and work with contacts
  • monitor and manage your contacts within Outlook
  • create and work with tasks
  • create and work with task requests

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