Microsoft Outlook 2010 - Level 1

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The skills and knowledge acquired in Microsoft Outlook 2010 Level 1 are sufficient to be able to manage e-mail, schedule appointments, and keep track of contact information.

At the completion of this course you should be able to:

  • gain an overview of the benefits of email
  • start Outlook 2010 and navigate the various features
  • create and send email messages
  • receive emails in your Inbox
  • competently work with file and item attachments within email messages
  • work with message flags and reminders
  • work effectively with junk email
  • work with the Calendar feature in Outlook
  • create and work with contacts
  • create and work with tasks

This course is designed for users who are new to email, calendaring, and contacts management and need to know how to get up and running quickly and efficiently using Microsoft Outlook 2010.

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